Archive for the 'OS Tips & Tricks' Category

NOD32 Antivirus v3.0 Firewall error

“Failed to read firewall configuration”

Getting this error when you run v3.x of NOD32 Antivirus? I was and it was tricky finding a solution. Here is what worked.

The Cause

I had installed NOD32 Security Suite by mistake. I uninstalled the Security Suite, restarted the computer, and then installed the Antivirus. Upon system startup NOD32 AV would give the “Failed to read firewall configuration” error. If I tried to go into the Setup it would also give the “Failed to read firewall configuration” error. I uninstalled, reinstalled, did repair installs, etc., and nothing got rid of this.

Hunting through the registry I found that NOD32 Security Suite had not uninstalled completely and had left a lot of data in the registry. Here’s the steps I went through to fix this error:

  1. Uninstall NOD32 Antivirus
  2. Reboot
  3. Delete the folders at these locations:

    C:\Documents and Settings\YOURUSERNAME\Application Data\ESET
    C:\Documents and Settings\ALL USERS\Application Data\ESET

  4. Check your network connection properties (usually Local Area Connection if you are on a LAN). Look to see if NOD32 Firewall is listed in the the “This connection uses the following items” on the General Tab. Uninstall it if it is.
  5. Reboot. Reinstall NOD32. See if it works now.
  6. If it still does not work then the final resort is the following steps
  7. Uninstall NOD32 again
  8. Get a good registry editing tool (perhaps a free one or one that gives a fully functional trial), backup your registry, save a system restore point, and then delete all lines in the registry that have “ESET” in them and which have “EPFW” [upper and lower case] (stands for “eset personal firewall”) in them. I deleted perhaps a hundred or more. I did not find any with “epfw” in them which were not Eset Firewall related. But you might, so check what you are deleting first.
  9. Look for files in c:\windows\system32\drivers which have epfw at the beginning of the filename. There might be three or four. Delete them.

That should fix it.

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Fixing Access Issues on Windows Home Networking

Many people report that one or more computers can’t connect to other computers on their Windows NT / XP / Vista based workgroup networks. Sometimes it’s not possible to access another computer on the network — it won’t appear in the workgroup at all. Other times it appears but then it can not be accessed. Errors like the following may occur:

  • “Login failure: the user has not been granted the requested logon type at this computer”
  • “(XXXX) is not accessible. You might not have permission to use this network resource.
    Contact the administrator of this server to find out if you have access permissions.
    The list of servers for this workgroup is not currently available.
  • Or perhaps you manage to access the PC but it always wants a password and user name to be entered to browse its files?

Here are a few things to check locally on the PC that you are having trouble accessing from another PC on the network. These solutions all assume you are using Windows XP. I would suggest you retry the connection after EACH of these steps… as you may not have to apply all of them. Also, I list these in no specific order.

  1. Guest access may have been disabled.
    Go to Admististrator Tools > Local Security Policy. Then Local Policies > User Rights Management.
    Find “Deny access to this computer from network”. Double-click it if “Guest” is in that list, and remove “Guest”
  2. Go to START > RUN > type in “CMD”
    In the command prompt type in: net user guest /active:yes
  3. Change the networking Node-type to “mixed”. You can check it is set to something else by typing “ipconfig /all” into a command prompt. To change it to “mixed”:
    Start Manu > Run > Type in “regedit” (without the “”) and hit enter.
    Go to this key: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Netbt\Parameters
    When you click on parameters you should have “DhcpNodeType” or just “NodeType”
    Change the value to 4 (mixed type).
    More info here: http://support.microsoft.com/?id=160177

    If that key does not exist at all (which was the case on my PC) you can create it. Create a new DWORD Value by right clicking on the right panel of the registry editor. Give it the name “DhcpNodeType” and a value of 4

  4. Make sure your third party firewall is not blocking sharing on the local network (see the support site for your firewall system for more info)
  5. If you have Windows Firewall enabled then you’ll also want to ensure that there is an exception set to allow Windows file and print sharing. Google that to find out how if you are not already sure.
  6. Follow the steps found in this article http://support.microsoft.com/kb/913628 in order to allow anonymous access.
  7. Install “NWLink IPXSPXNetBIOS Compatible Transport Protocol” to your Networking configuration:
  8. 1. Go to Control Panel, and select “Network Connections”;
    2. Right-click with your mouse your Network Connection and select “Properties”;
    3.  On the “Connection Properties” screen, select the “Install” tab;
    4. On the “Select networking Component” screen select “Protocol” double-click the > Add…” Tab;
    5. On the “Select Network Protocol” screen, select “NWLink IPXSPXNetBIOS Compatible Transport Protocol” and click the “OK” tab to install the protocol.

  9. In the above Security Policy go to Local Policies > Security Options.
    Find “Network access: Sharing and security model for local accounts”. Set it to “Guest Only - Local users authenticate as guest”
    I DON’T RECOMMEND THIS LAST STEP. Use it as a last resort if all else fails and if it fixes your problem. Why? Because it will prevent you from controlling who can access the various resources you share. All shares will be accessible to the Guest account, meaning you can’t lock out users from anything you share.

The last two options are last resort steps to try. Many people find step 7 resolves the access issues they experience. But I think this step is simply side-stepping another issue that can usually be fixed directly with one of the other actions/changes I’ve outlined.

Let me know which, if any, of these steps fixes your access issues.

Automated Update Checking

With the fast pace of computer and software development these days, it can be close to impossible to keep up with the latest versions of whatever applications you might be using. I use quite a few apps and most of them get behind in the updates because I don’t want to spend lots of time monitoring when a new version comes out. Some of them include built in update checking, and these are typically the only ones that stay up-to-date on my computer.

FileHippo has released a great looking Update Checker. I just ran it and within 9 seconds it came back with a report of 11 applications with outstanding updates, and links to each of the update downloads. One of them was Firefox which I keep pretty on top of with updates, but a new update come out in the last day or two, and FileHippo Update Checker was on to it.

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Latest Windows Live Writer update

There is a new version (at long last) of Windows Live Writer available. I’ve not tried it yet as I am just downloading it now. If you want to check it out go to http://writer.live.com/

As mentioned in a previous post, having tried nearly all of the various desktop blog editors available (paid and free) I considered Live Writer (the version I am typing in now) to be a close contender as the best one to use. Let’s put it this way, it’s currently the only one I bother to use. Hopefully the new version will fill out the various “missing features” I wanted. I’ll let you know.

Jonathan

Error 429 ActiveX component

Recently I’ve been getting Error #429 when trying to run certain VBS scripts that attempt to make an ADODB.connection to a database on a Windows XP SP2 machine. The exact error I was getting was this:

Error #429 - Microsoft VBscript Runtime error
ActiveX component can’t create object: ‘ADODB.Connection’

I tried many things to fix this. What worked was the one of (or a combination of) the following, and perhaps it will fix this issue for you too.

TIP 1

  1. Open a DOS command prompt. START –> RUN –> Type in “cmd” (without the “”)
  2. Type in:  regsvr32 C:\Program Files\Common Files\System\ado\msado15.dll
    OR
    If that file is not found then try:
    regsvr32 C:\Program Files\Common Files\System\msado15.dll
  3. If the above file is not found then go hunt for it manually in that Common Files directory and its sub directories.
  4. Restart your computer once it is successfully registered.

TIP 2

Another thing to try:

  1. Use regedt32 (from START –> Run –>) to find HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0
  2. Once there find the value 1201. If it is set to “1″ then change it to “0″

Check whether the registry edit is or is not what fixes this for you. If it does not then I recommend changing it back to 1. This 1201 setting is for allowing windows to “Initialize and script ActiveX controls not marked as safe” in the Local Computer Security Zone. If it is set to 1 it is meant to prompt you. If you set it to 3 then this is disabled completely. Setting it to 0 opens it right up which should not be an issue on a clean computer with a good virus scanner and the like.

TIP 3

Some people also found that “regsvr32 scrrun.dll” (at the DOS prompt) helped.

TIP 4

You may also want to try installing the latest Windows Scripting components from Microsoft:

Windows Script 5.6 for Windows XP and Windows 2000
Windows Script 5.6 for Windows 98/Me/NT 4.0

Repair MDAC 2.8 XP SP2

If you are looking at a way to repair an installation of Microsoft MDAC components (2.8 SP1) on Windows XP SP2 you may have found out it’s not immediately obvious how one can do it. In fact it appears to be impossible without uninstalling SP2 and then reinstalling it. Time consuming.

As far as I know with XP SP2 the MDAC components can not be uninstalled nor can they be reinstalled. It appears they are “built into” SP2, in that they are no longer treated as a separate component from the end users point of view. Trying to install the latest MDAC download from Microsoft.com will result in an incompatibility error something like “MDAC 2.8 RTM is incompatible..”

For various reasons you may wish to reinstall/repair MDAC. Perhaps you are finding certain MDAC dependant programs / scripts are not running or generate errors that indicate MDAC is faulty… or perhaps it’s something else troubling your PC. Anyway, repairing them is possible afterall.

Here’s a little tip I found for repairing the installation of MDAC 2.8

  1. Locate the mdac.inf file in c:\windows\inf
  2. Right click and select install
  3. When prompted for a location, point to c:\windows\servicepackfiles\i386
  4. Next when promtpet for the Windows XP cdrom, either load the cd or point to c:\i386
  5. Hey presto, this should have reinstalled / repaired MDAC 2.8

Please let a comment here if this helps you so that other people know of the results.

Locating Outlook Express Data Files

On Outlook Express it is not obvious where your data files are actually stored on the computer. Here’s two ways to find them:

  1. Via Outlook Express
    • Start Outlook Express
    • Go into TOOLS menu
    • Click on OPTIONS
    • Go to Maintenance tab
    • Click on STORE FOLDER button
  2. Via Windows Explorer (useful if you can’t run/open Outlook Express for some reason)
    • Start Windows Explorer
      • Right-click “My Computer” on your desktop and select Explore
      • Fast way — Hold down the Windows key on your keyboard (key to the left of spacebar with a flying window icon on it) and then the “E” key (whilst still holding the flying window key). Explorer will start.
    • Make sure show hidden files is enabled under Windows Explorer. Go to Tools (Menu) -> Folder Options (menu item) -> Views (a tab) -> Show Hidden Files and Folders (a selector in the list you can see)
    • In XP go to C:\Documents and Setting\[User Name]\Local Settings\Application Data\Identities\[GUID number, a long number]\Microsoft\Outlook Express\
    • In older versions of Windows (non-XP) –> C:\Documents & Setting\[Your Username]\Application Data\Identities\[GUID number, a long number]\Microsoft\Outlook Express\

Microsoft Sysinternals

In July 2006 Microsoft purchased the Sysinternals utilities suite. All the various utilities from this suite are now available from Microsoft’s web site. Many of these free tools are very useful for the advanced Windows user and administrator.

The Sysinternals web site was created in 1996 by Mark Russinovich and Bryce Cogswell to host their advanced system utilities and technical information. Microsoft acquired Sysinternals in July, 2006. Whether you’re an IT Pro or a developer, you’ll find Sysinternals utilities to help you manage, troubleshoot and diagnose your Windows systems and applications. If you have a question about a tool or how to use them, please visit the Sysinternals Forum for answers and help from other users and our moderators.

Featured Resources




There is also a great video library of many Windows troubleshooting topics.

Sysinternals Video Library
Sysinternals Video Library

We’re pleased to announce The Sysinternals Video Library, a set of six DVDs that cover essential Windows troubleshooting topics. Each video is personally presented by Mark Russinovich and David Solomon. The complete set is available for order at a discounted price and the first video, Tour of the Sysinternals Tools, is free for download.

Windows Vista Upgrade Advisor

Windows Vista, for those who operate their computer with a Microsoft operating system, is the next big thing in the world of Microsoft Windows. Windows XP is the current release of the MS desktop operating system. Vista takes things to the next level in the evolution of this product line.

The thing is, Vista is such a leap forward that many computers may not cope with it or at least not with the fully unleashed version of the product. Will your PC handle the heavy demands of Vista or will an upgrade be necessary to experience the gloss and features Vista has to offer?

You can find out using the Windows Vista Upgrade Advisor. Click here to download and run it now.

If you find your PC can not handle Vista without costly upgrades or a complete replacement of your hardware, you may want to check out the free, feature rich, and less resource hungry alternatives such as Ubuntu or other Linux distribution.


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Optimising Windows XP

There are a wide range of guides and software applications for optimising Windows XP—an operating system that by default is somewhat inefficiently configured for the average user. The following guide is one that I found particularly useful in getting Windows XP to function well.

Optimize XP

Optimize XP - A Windows XP Optimization Guide

Optimize XP Clean Spyware and Viruses + Optimize Windows XP to improve home, work and gaming performance safely. Windows XP’s default configuration is far from optimized.
This Free guide will help you improve your overall system performance without having to manually edit the Registry. I avoid using or recommending “all-in-one” Windows XP Tweak programs since many blindly adjust settings that have no affect on performance and can cause future problems. This guide is designed to be performed top to bottom, in sequence since some steps are required to be performed before others. Before using this guide make sure your system meets the Windows XP System Requirements.

Click here to see the full guide




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